LYLA DESIGN — Terms and Conditions

GENERAL TERMS OF CONDITIONS

1. Acceptance of Terms

By accessing and using this website ("Website"), you accept and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you should not access or use the Website.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

3. Privacy Policy

Your use of the Website is also subject to our Privacy Policy, which outlines our approach to collecting and using your information.

4. Intellectual Property Rights

All content, designs, text, images, and other materials on the Website are protected by copyright, trademark, and other intellectual property laws. The Website and its content may not be reproduced, modified, distributed, or used in any manner without our prior written consent. Any unauthorized use of designs or other content may result in legal action.

5. User Conduct

Users are allowed to design their own furniture and home decor which can be shared and hosted on our Website. It is prohibited to copy designs from others and claim them as unique. Any such use may result in termination of access and potential legal action.

6. Returns and Refunds

We offer a full monetary refund for returns within 30 days of the order. Returns made until day 100 after the order will be compensated with a value voucher. We also offer a lifetime free exchange of broken objects in exchange for a percentage voucher.

7. Disclaimers and Limitation of Liability

The Website is provided on an "as is" and "as available" basis. We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content provided on the Website.

8. Dispute Resolution

Any disputes arising from the use of the Website will be resolved in accordance with the laws of Berlin, Germany.

9. Contact Information

If you have any questions about these Terms, please contact us at hi@lyla-design.com.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Berlin, Germany, without regard to its conflict of law principles.

Name	Hostname	Vendor	Expiry
cookiehub	.lyla-design.com	CookieHub	365 days
Used by CookieHub to store information about whether visitors have given or declined the use of cookie categories used on the site.

Name	Hostname	Vendor	Expiry
_ga	.lyla-design.com	Google	400 days
Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions.
_ga_	.lyla-design.com	Google	400 days
Contains a unique identifier used by Google Analytics 4 to determine that two distinct hits belong to the same user across browsing sessions.
_hjSessionUser_	.lyla-design.com	Hotjar	365 days
Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
_hjSession_	.lyla-design.com	Hotjar	1 hour
Used by Hotjar to hold current session data.